All customers, visitors of www.softrockindia.com automatically get into a contract with Softrock Technologies to view and use content available on our website or at the time of making a buying decision on our website. You are recommended to read all terms and conditions carefully. For any query or support requirements you can write us at firstname.lastname@example.org
LICENSE TO USE THE WEBSITE
All text content, product information available on this website is the property of Softrock Technologies. We allow free readable information about products and services and allow them to use it as per the product licenses purchased from our website. All the content available on this website, products sold and every other service must be used for ethical purposes only and any illegal use or any practice, behavior will be considered a breach of contract. Once the contract is not available, we do not provide any service, assistance or support.
Most of the products displayed on this website are originally developed by our team and we hold full right to sell, resell them depending on our current business requirement or customer demand. All re-developments and modifications must be done by our team only. All software downloaded from this website must be used as per license purchased. For example “Basic” package can only be used by a single company and on single installation.
Redistribution of software without Softrock Technologies content will be considered as a breach of contract and company has full right to take legal action against the defaulter.
All prices mentioned on this website are subject to change with our without prior information to customers or stakeholders associated with Softrock Technologies. However in case of existing customers price revisions are not done without prior information which is also a rare activity.
In case you are looking for something unique that is not available in the list you can always write us to receive a detailed quotation. Just send in your complete contact information and we will get back to you with a possible solution.
Softrock Technologies offers four main packages for most of its software applications (basic, advanced, premium and lifetime) and each one of them if different from each other. For basic understanding about packages information is available in following lines but they are subject to change depending on current market requirements.
Basic package is designed for those people looking for instant solution for their business requirements and have a limited number of users. This is the easiest of them to set up because client only makes the purchase and rest all is done by our team. It’s hosted on a common platform where customer does not have to buy a domain or hosting service.
Most of the components match with basic apart from number of users. This one has slightly more number of users and more features.
Premium package come feature loaded with all the features and in most cases an unlimited number of users. In case of premium application is individual hosting is given as an option and if required software downloading is also permitted.
In case of lifetime subscription software / application is provided with validity of 100 years or in some cases with absolutely no expiry date.
PRODUCT / SERVICE RENEWAL CHARGES
Renewal charges are applied on software applications or services that have limited access. For example you are buying software with validity of 1 year. You will receive a renewal request in your email 30 days prior to the renewal date to ensure continued services. The reminders are sent multiple times to ensure they are not missed. If the account is not renewed on or before the due date services may discontinue.
In case of lifetime services there are no annual or monthly renewals are paid by customer. Software remains active for a maximum period of 200 years (as default expiry for a software) considered as the lifetime of specific software. For more information on this one you can write us on email provided in the first paragraph of terms page.
Anyone associated with us a reseller is entitled to re-sell our products and services with a fixed or variable margin. However prices remain the same for end customer and any re-seller or vendor cannot sell price more than the actual price.
Downloadable products are generally sold in multiple ways. The most common method is Email download where customer makes a purchase and received an order confirmation email. Order customer is followed by an email with download link or may be as attachment in some cases. Customer can just click the link and download the software.
Second method is page download where customer is redirected to a download page after payment confirmation page. In case customer misses this download by any reason he / she can write to us and get the download link again in the form of an email.
Download generally has software copy, instruction manuals for installation and usage and database backup (if applicable).